Privacy Policy

RentalDeductions (“we,” “us,” or “our”) operates the website at rentaldeductions.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

• Account information: When you create an account, we collect your name, email address, and password.
• Property information: When you use our calculator or generate a report, we collect details about your rental property such as purchase price, property type, square footage, and furnishing details. This information is used solely to generate your deduction estimates.
• Contact information: When you contact us through our contact form, we collect your name, email address, and message content.
• Payment information: When you purchase a report, your payment is processed by Stripe. We do not store your credit card number or banking details on our servers. Stripe's privacy policy governs how they handle your payment data.

Information Collected Automatically

• Usage data: We use Google Analytics and PostHog to collect information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and click interactions.
• Session recordings and heatmaps: We use PostHog to record browsing sessions and generate heatmaps of user interactions. These recordings capture mouse movements, clicks, scrolls, and page content viewed during your visit. Sensitive input fields (such as passwords and payment details) are automatically masked and not recorded.
• Device information: We may collect information about the device you use to access our website, including browser type, operating system, and screen resolution.

How We Use Your Information

We use the information we collect to:

• Provide and operate our services, including generating tax deduction reports
• Process your transactions
• Send you service-related communications (report delivery, account updates)
• Respond to your inquiries and support requests
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: We use third-party services to operate our business, including Stripe (payment processing), Resend (email delivery), Google Analytics (website analytics), and PostHog (product analytics, session recording, and heatmaps). These providers only have access to the information necessary to perform their services and are obligated to protect your data.
• Legal requirements: We may disclose your information if required by law, court order, or governmental regulation.

Data Retention

We retain your account information and reports for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Data Security

We implement reasonable security measures to protect your information, including encryption of data in transit (TLS/SSL), secure password hashing, and access controls on our systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@rentaldeductions.com.

Cookies

We use essential cookies to maintain your session and authentication state. We also use cookies from Google Analytics and PostHog to understand how visitors use our website and to enable features such as session recordings and heatmaps. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@rentaldeductions.com.